Terms and conditions of use - Maestrorelojero Prasvalnet S.L.

TERMS AND CONDITIONS OF USE

 

INTRODUCTION

 

We invite you to review the general conditions of sale governing the offer and sale of products Prasvalnet sl through the online store included on this website.

 

This document contains the conditions governing the use of this website hosted under the domain www.maestroregalo.com and any other which in turn could be determined and the contract that binds us both of us, Prasvalnet sl - You and us - (hereinafter the "Terms"). These Terms set out the rights and obligations of all users ("you" / "your") and those of Prasvalnet sl (hereinafter "we" and "our") in connection with navigation through the website, the acquisition of the condition of user, rights and obligations associated with such a condition and business transactions and the use of the services contained therein.

 

By using this site you are bound by these Terms, Privacy Policy and Legal Notice, so you should read these Terms carefully. If you disagree with them must leave the website.

 

These Terms may be amended at any time, so you should read prior to each order.

 

All products are offered in www.maestrorelojero.com are sold directly by "Prasvalnet sl" established in Bidaso Street 1, 46190 Ribarroja, Valencia and with CIF number B-97384211, entered in the Register of Valencia 
CONTACT: For any queries, questions or suggestions, please send your comments by e-mail to:pedidos@prasvalnet.com

 

OWNERSHIP OF WEBSITE

 

All rights of intellectual property of the web site and its contents belong to Prasvalnet sl, so that no user is authorized to use them, or print, or store any hardware in any way other than the of personal and private use. Are prohibited the modification, decompilation or commercial use of any part of it.

 

Only authorizing the use of the contents of the Web site for information and service, providing full or reference to the source and the user is solely responsible for the misuse of them.

 

Access to this website does not give users any right or ownership rights of intellectual property or the contents thereof. Users who access this web page may not copy, modify, distribute, transmit, reproduce, publish, transfer or sell the above items or create new products or services derived from information obtained without expressly authorized in writing by Prasvalnet sl

 

It is strictly forbidden to alter the content or structure of this website by the user.

 

Prasvalnet sl reserves the right to take legal actions against users who violate or infringe intellectual property rights and / or industrial.

 

If the user detects any activity likely to infringe any Intellectual Property Rights, Industrial or any kind of entitlement, request that you notify us via the following email address:pedidos@prasvalnet.com

 

The information contained on the website is accurate at the date of last update. The company reserves the right to modify the contents of the Web site without notice and may limit or deny access to this website.

 


Links to content

 

Prasvalnet sl reserves the right to block electronic links to the Web site have not expressly authorized in advance.

 

In the event that the web site contains links to third party owned content, sl Prasvalnet assumes no responsibility for the information contained in third party websites or the information contained therein.

 

Sl Prasvalnet remove any link on becoming aware of any means of the wrongfulness of its content or that from the very get hurt property or rights of a third party.

 

 

 

TERMS OF USE

 

These conditions are designed to create a legally binding agreement between you and us, protecting your rights as a customer and our rights as a company.

 

These conditions regulate the offer, acceptance, purchase and shipment of products Prasvalnet sl between you and us.

 

Sl Prasvalnet offers products exclusively to end users to purchase goods for resale without profit.

 

The term "end user" means any natural person or legal entity who acts withinwww.maestrorelojero.com for purposes other than those that belong to them to trade, business or professional develop normally.

 

Prasvalnet sl reserves the right not to respond to the requests made by individuals who differ from the end user. Only able to purchase goods and services marketed through the website those end users who have proceeded to register it in accordance with the provisions of these Conditions.

 

REQUIREMENTS FOR REGISTERED USER STATUS

 

The acquisition of such registered user to navigate through the restricted areas listed on the website, the use of the services necessary for prior identification and acquisition of products that could Prasvalnet bid sl through it.

 

They can acquire the status of registered persons over age and full capacity to contract signed these Terms and Conditions. The acquisition of registered user status involves reading and express acceptance without reservations of terms members of the General Conditions have known that manifests prior to acceptance and may be stored and reproduced by it. The registered user is a prerequisite for hiring services or buying products sl Prasvalnet through its online store.

 

The username and password generated that will allow users to identify and use the service are strictly personal and confidential. The user is responsible for maintaining the confidentiality of communications. Consequently, the user expressly agrees the absence of proof to the contrary, we presume that the use of the service made using your identification keys are made by the registered user, unless the latter had previously reported the loss or theft of the same.

 

The password can be changed freely by the user through the procedures we have established for this purpose. The password is void replaced as a means of identification, at the same time to generate the new.

 

We may block access and use of the website when we deem necessary for safety reasons. The Service will be locked automatically in the event that three successive errors occur in the allocation of user passwords for access or use.

 

We will take all necessary organizational and technical measures on our computers to make proper use of the Service by users and prevent unauthorized access which seek to carry out unauthorized disclosures of financial information content accessible to users through the Service.

 

USER OBLIGATIONS

 

The user is required to:

 

- Communicate to Prasvalnet sl all the data needed to access and use of services requiring prior identification that must be true, current and adjusted to reality. The user is obliged to provide a true and correct their personal data (name, address, email and other contact details) and acknowledge that we may use this information to contact you if necessary. If not give us any information we can not complete your order. Otherwise, sl Prasvalnet not be liable in any possible delays or failures in delivery resulting from errors or omissions in these data.

 

- The user can not make any order fraudulent, false or speculative. Prasvalnet sl reserves the right to cancel the order and / or inform the relevant authorities if they have reasonable grounds to consider it as such.

 

- When making a request to this site, you warrant that you are over 18 years and has legal capacity to take binding contracts.

 

- Take all necessary safety measures, both personal and material, to maintain the confidentiality of your username and password as well, as sl Prasvalnet immediately notify the loss, misplacement, theft, robbery or illegal access of your user name, well as their knowledge by third parties.

 

- Making proper use of the Services included in the website, provided in accordance with law.

 

- Not to conduct any activity that interferes with or disrupts the functioning of the Services, including on the website.

 

- Upon payment of the products that have hired Prasvalnet sl through the website and shipping and billing management, if any.

 

NOTICES

 

Some of the information or communications we send will be written, according to applicable law requires us therefore to use this site, you agree that the majority of communication with us will be electronic. We will contract with you by email or we will provide information hanging notices on this website. Accordingly, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we send you electronically comply with legal requirements must be in writing. This condition does not affect your statutory rights. While we may give notice to the e-mail or postal address provided to by you when placing an order. Means that notifications had been received and properly served in the same instant you posted on our website, 24 hours after an email sent, or three days after the date of posting of any letter.

 


PRASVALNET CONTRACT AND ACCEPTANCE OF ORDERS SL

 

The content of our website is an invitation to do business. Until your order is not accepted by us (even if already charged to your account) there will be no contract between you and us. If your order is not accepted and we have already made the charge, the amount will be refunded in full.

 

After you click "buy" will receive an email acknowledging receipt. This is not the order has been accepted, since he himself is an offer that you make to us to make a purchase. Orders are subject to our verification and acceptance. We will confirm acceptance by sending an email in which we inform you that your order is being shipped (Delivery confirmation). Only then will the Contract entered into between you and us.

 

Only products listed in the sl Prasvalnet Order Confirmation will be under contract. We will not be obliged to supply any product that might have been asked to confirm you send them in a separate Order Confirmation.

 

The contract with sl Prasvalnet available in Spanish or English user's choice.

 

Sl Prasvalnet may refrain from placing orders that do not have sufficient guarantees of solvency or which are incomplete or incorrect or if sl Prasvalnet products are not available, without liability to you or to third parties. In any case, we undertake to inform and if we had already loaded the amount of the order will proceed to refund the amount anticipated.

 


WAIVER OF CONTRACT

 

You can cancel the contract within the next 15 (fifteen) calendar days from the date of receipt of order. We will refund the amount for such products Prasvalnet sl following our Return Policy. In any case we will refund shipping costs.

 

The right of withdrawal shall apply provided that the products are returned Prasvalnet sl in the same condition you received them, along with its original packaging, labels, together with any accessories related thereto.

 

We will determine if the products are Prasvalnet sl in the same condition in which you were sent.Products that are returned damaged, incomplete, damaged, worn or dirty because the customer will not be refunded and will be made available and forwarded to the sender freight collect.

 

To carry out his right to desist invite you to follow our Return Policy.

 

PRODUCT AVAILABILITY

 

You agree that the products offered Prasvalnet sl in its online store are subject to inventory limits. All product orders are subject to sl Prasvalnet their availability. If a product is not available once the order, we will inform you as soon as possible. At that point you can modify or cancel your order.

 

Prasvalnet sl reserves the right to change the products offered on the website at any time without notice.

 

PURCHASE PROCEDURE

 

It has established the following procedure for purchase through the website Prasvalnet sl which can be done in Castilian or English.

 

The user must access the online store hosted on the website which lists Prasvalnet sl sl Prasvalnet products that can be passed through said channel with the following information:

 

a) Description of the product, reference, features, colors and composition.

 

b) Price per unit.

 

c) Shipping.

 

d) Conditions of bid validity, if any.

 

After choosing the product or products Prasvalnet sl, the user should add to cart included in the website, indicating the units to be purchased. Once incorporated into the basket sl Prasvalnet products chosen, the user can access the summary of the purchase you must accept by clicking the buy button, which details the following information:

 

a) Product.

 

b) Description.

 

c) Add to Favorites.

 

d) Number.

 

e) Unit Price.

 

f) Total price of each product purchased Prasvalnet sl.

 

g) Total price of purchase.

 

h) Shipping and Return Policy.

 

If the user has a promotional code must be included at that time to benefit from the conditions which apply to it.

 

Then the user must provide their data, in the case concerned a registered user, you must provide your user name and password assigned to it. In the event that the user has not previously registered must create an account on the website.

 

Once the user has entered their details will access data delivery, where you can review your shipping and billing information, change and request an invoice (for Spain). Following confirmation of the shipment will access where you will see the shipping and billing addresses of the same form of payment, if you want you can choose to send the order as a gift and write a post card, accept the Terms of Sale and shall to their acceptance by clicking the "Buy"

 

Once confirmation has been carried out by the User will send you an email as we have received your order you will be informed that the data on the purchase order issued. Also, we will analyze the purchase order to determine if it meets all the requirements for processing. Once the check will send you an email confirming the order and shipment or denial thereof.

 

SHIPPING

 

Product shipments sl Prasvalnet those through a courier company.

 

For Spain and Portugal the cost of shipping is 7 € for each order.

 


Once the order leaves our warehouse, you will receive an e-mail notifying you that your order has been accepted and is being sent.

 

Orders will be sent to the delivery address you gave us on your form, so pay attention to important data cover the delivery address. We are not liable if the delivery address is incorrect or incomplete.

 

You can track the status of your order through the area "My Account" within our website.

 

For security reasons, sl Prasvalnet not send any request to PO boxes or military bases, nor accept any request when it is not possible to identify the recipient of the order and direction.

 

If chosen as Pay Pal payment method, once the request is not allowed to make any change in mailing address.

 

DELIVERY PROBLEMS

 

You must notify cases of sl Prasvalnet non-receipt of orders over 10 days.

 

If we are unable to make delivery, the courier company is to again contact you to arrange a new delivery date.

 

When you submit your order must check that everything is in accordance with the request. If there is any discrepancy or problem with your order, you must contact email Prasvalnet sl in contact, leaving your personal details and order number reflecting the discrepancy or problem and soon we will contact you to resolve the issue.

 

PASSING OF RISK AND PROPERTY

 

The user acquires the ownership of the products Prasvalnet sl in full payment of all amounts, including shipping. The product liability Prasvalnet sl be transmitted to the user when it occurs on backorder delivery

 


MONEY, TAXES AND PAYMENT

 

Prices on our website are in Euros.

 

Under current law, any purchase made from our web site is subject to Value Added Tax (VAT).

 

According to Spanish law, we are obliged to issue invoices for orders over € 3,000 (VAT included).

 

If you are a VAT taxpayer (businesses, institutions, organizations ...) residing in the European Union and provided with intra Tax shall be exempt from paying VAT, being an essential condition to send the document by e-mail: pedidos@prasvalnet.com

 

Shipping charges will be added in the summary of the purchase, before payment.

 

When you enter the online store, we give you the option to choose the country you are going to make the purchase so they can see the product prices by country Prasvalnet sl. If you later when you enter the delivery address you change the destination country, the prices shown on the summary final order may vary.

 

Prasvalnet sl reserves the right to change the prices displayed on the Site without notice.

 

The price of the products will be stipulated at a time in our website, except in cases of manifest error. Although we try to ensure that all prices listed on the website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, the order shall be canceled and you will receive a full refund that would have been paid.

 

We will not be obliged to supply the product / s / s at the lower price wrong (even though we sent the Order Confirmation) if the pricing error is obvious and unmistakeable and could reasonably be recognized by you as the incorrect price.

 

Excepted from the rights recognized by law.

 

Sl Prasvalnet accept payment by credit card or debit card (Visa, Visa Electron, Mastercard and Maestro), PayPal and bank transfer

 

To protect the security of payment by credit card or debit card, use secure payment systems.Confidential records of payment are transmitted directly and encrypted (SSL) to the bank. When you pay through secure payment gateway, the system will automatically check the credit card is activated for Secure Electronic Commerce. Then connect to the bank issuing the same, which asked to pre-authorize the operation to ensure that sufficient funds to complete the transaction.Once your order leaves our warehouse, we will confirm the pre-authorization by cash charge your credit card. 
For payments by bank transfer, it must be done from a bench in the European Union is absolutely all costs the customer, ensuring that Prasvalnet sl receives the full amount of the order (including postage and taxes).

 

At the moment we make the transfer, reference should indicate the order number and customer name. The deadline for transfer will be 3 days after the order has been made. This will not be confirmed until cash has not been made over in our account. If after a period of five days we have not received the income, we will cancel the order.

 

 

 

A refund will be in the same form of payment. In the case of transfer, you must provide in return form an account number for the crediting.

 

 

 

WITHHOLDING INFORMATION ON CREDIT CARDS

 

If you make payment by debit card, Visa Electron credit card or weekly, can produce a temporary double charge on your card, consisting of a deduction from your bank for the total order amount and a charge equal when we do the actual collection. The retention will disappear automatically in a period approximately 10 days depending on your bank. This temporary retention is totally alien to PRASVALNET. Due to the existing operating in Spain between banks and card issuers.

 

Sl Prasvalnet Online Store uses the payment system pre-authorization. When making payment, Bimba and lola through the payment gateway will connect to the card issuing bank to request him to pre-authorize the operation and thus ensure that sufficient funds to complete the transaction or your card has not been stolen, the bank returns an authorization code and your own bank who, at that moment, locked the money in your account to ensure that when we do have funds collection. Once we have checked and prepared your order, confirm the pre-authorization by cash charge your card, it is at this point we perform the actual payment of the purchase.

 

The banking systems should be able to cancel when they get our money withheld payment confirmations, but we found that many banking systems do not and in this case keep the money withheld for 10 days depending on your bank and released after this time the blockade.

 

With the credit card situation is similar, but not have the same impact with debit cards as a credit card only available credit will decrease a few days.

 

Sl Prasvalnet complies with required by VISA.

 

Prasvalnet sl reserves the right to personal data and take appropriate measures in order that the goods are properly delivered.

 


RETURN POLICY

 

To return a product you have 15 calendar days from receipt of order.

 

 

 

Before making a return, please contact us via e-mail pedidos@prasvalnet.com notifying us that we will make a return along with the packing slip and no order number.

 

Sl Prasvalnet products must be returned in the same condition you received them, along with its original packaging, labels, together with any accessories related thereto. The customer is responsible for proving that the goods have been returned.

 

No changes or refunds are allowed for toiletries.

If your return does not comply with the terms shall not be entitled to any refund of amount and we will send sl Prasvalnet products due to shipping.If the recipient of the goods Prasvalnet sl is different from the person who made the payment, a refund will be made to the person who made the payment.Sl Prasvalnet products returned must be sent in one delivery. We reserve the right not to accept products Prasvalnet sl belonging to a single order returned and delivered at different times. One time I found that the products sl Prasvalnet returns us meet all specifications of the Returns Policy will send you an email informing you that the return has been accepted. Whatever the payment system used by you, the refund will be launched in as soon as possible but always within 15 days after receipt of the returned product.We are not responsible for lost, delayed or misdirected shipments of any product you wish to return, so we recommend that you perform or certified mail, return receipt requested.You will be responsible for the costs of returning the product and in no case accept returns sent freight collect.In any case we will refund the shipping charges.There are no refunds or changes allowed in tents.To make a return you must ship the product Prasvalnet sl with the return form to the following address: Prasvalnet sl C / bidasoa 1, 46190 Ribarroja de Turia, ValenciaIf you have made payment by bank transfer, to make the return must accompany the return form in an account number where you can make income.


DEFECTIVE PRODUCT RETURNS


If you get an order wrong or defective product, please contact us immediately, within 24 hours, at the following email address: pedidos@maestroregalo.com, indicating the error or defect with your personal data.In case of problems with the packaging, it must notify the courier company at the time of receipt of order.Proceed to carefully examine the returned product and will notify you by e-mail within a reasonable time whether any refund or replacement of the (if any). The article refund or replacement shall be made as soon as possible and in any case within 30 days of the date we send you an email confirming that the return will be replacing the nonconforming item.The amounts paid for those products that are returned because of a defect or flaw, when it really exists, will be reimbursed in full, including delivery charges incurred to send him the article and costs incurred by you to return it to us. The refund shall be made in the same way that has been used to pay the purchase.Excepted from the rights recognized by law.GIFT CHOICEWe offer you the chance you can send gifts through our website. You make shopping from your computer on a regular basis, select the shipping address to which we send the gift and check the option for gift giving. You can a write a personalized message to the recipient.In the event staff That Provide data to third parties, we warrant That You Have the NECESSARY Authorizations for Treatment. It is Obliged to inform Also the third party terms and conditions of the processing of Their of the data.If You have Received a gift item, for an exchange or refund Will Have to follow the usual procedure for our Return Policy. The amount of the refund Will Be refunded to the person who made the purchase in the Same form of payment used.
Purchase LimitsFor security Reasons, you May not place orders over € 1,000 or Contain More Than 30 items within 15 days. If you are interested in. That making Purchases over amount or quantity we invite you to contact our customer service via e-mail: pedidos@maestroregalo.comWarranties


PRODUCTS AND INFORMATION


The Products will in our website are a selection of our collection. We have taken great care to show very accurately the colors and Characteristics of our products. Of course, the calibration of Each monitor is Different and That We Can not guarantee your monitor displays colors with complete accuracy.


LIABILITY AND DISCLAIMERS


Nothing In These Terms exclude or limit our Marshall liability for (1) Caused death or personal injury by our negligence, (2) fraudulent misrepresentation, (3) Any other liability Which Can not be limited by applicable law or Excluded.Subject to the preceding Paragraph and to the Extent permitted by law, we are not responsible for the Economic Losses (including loss of revenue, data, Profits, contracts, business or Anticipated Savings) loss of goodwill or reputation or special or consequential Losses or Damages sufferer or incurred by you Arising out of or in connection With These Terms.The Provisions of This Paragraph Shall Not Affect your statutory rights as a consumer, or historical right to Withdraw from the contract.


EVENTS OUTSIDE OUR CONTROL


We are not responsible for failure or delay in Any performance of Any of Our Obligations under the Contract, the cause is due to events Beyond our reasonable control ("Force Majeure").The Force Majeure Event includes Any act, event, Lack of Exercise, omission or accident Beyond our reasonable control and includes in particular (without limitation) the Following:- Strikes, lockouts or other industrial action.- Civil commotion, riot, invasion, terrorist attack or Threat of terrorism, war, declared or not) or preparation for war or Threat.- Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.- Inability to use trains, ships, aircraft, motor transport or other Means of transport, public or private.- Inability to public or private use of Telecommunications networks.- Acts, Decrees, Legislation, Regulations and Stock or restrictions of government.Fulfilling our obligation Means Any Contract is suspended under During The Period That the Force Majeure event continued, and We Will Have An extension of time to Fulfill our obligation for the duration of That period. We will take all reasonable action to end the Force Majeure Event or to find a solution by Which our Obligations under the Contract despite the Force Majeure.


REGISTRATION DATA, SECURITY AND PRIVACY


There are features on the website to access Which is NECESSARY to register in advance. This Will Provide access to "my account" where staff-You-Can view information, shipping addresses, order status ... Each Time This Will allow you access These functions Simply enter your e-mail address and password, our system recognizer their data and thus their experience in the web STIO more quickly and easily.In sl Prasvalnet concerned about safety and to ensure and protect the privacy of our customers. For this reason we guarantee that the processing of data takes place under high security.The credit card transactions are transmitted through a secure server SSL (Secure Socket Layering). When the letters "http" go to "https", the "s" means you are in an area SSL, or your browser may also inform the security of the site through a pop-up message. SSL encrypts your personal information through the data transport.To access certain web site functionality as the online store you will need to provide us with personal data. By including this information you warrant that you are his true identity, all the information you provide is true, accurate, current and complete at the time you provide the information.The personal data provided to us voluntarily will be included in a file that holds Prasvalnet sl is used to manage your registered user, inform you of products and promotions Prasvalnet Prasvalnet sl sl through the account email you provided and manage the purchasing process in the event that you purchase any product from our online store.Sl Prasvalnet Bidasoa residing at Street 1, 46190 Ribarroja de Turia, Valencia, Spain, responsible for the file and undertakes to respect the confidentiality of your personal information. To exercise your rights of access, rectification, cancellation and opposition should send a written communication from the email account used to process discharge (pedidos@maestroregalo.com)Register as a user process their presumed consent to treat the data as set out above.
LAWThe present conditions are governed by Spanish law. For the resolution of any question, dispute or disagreement that may arise in the implementation and interpretation of this contract, the parties submit to the Courts of Valencia
In the event that provide personal data to third parties, we warrant that you have the necessary authorizations for treatment. Also, is obliged to inform the third party of the terms and conditions of the processing of their data.All information provided by you will join a file for the company to process purchase orders, to facilitate browsing and buying products and to offer Prasvalnet sl business information, advertising and / or promotion. By placing an order you signify that you agree that we may store and process personal data.